So Waterstone's wants to increase the number of part-time staff in its stores. "Being full-time or part-time does not change your passion and enthusiasm for books," MD Gerry Johnson told the Bookseller. "It simply changes the number of hours you work in store. We have some absolutely brilliant full-timers and some absolutely brilliant part-timers. What matters to us is the enthusiasm and passion for books and the service they can give to customers."
Some angry booksellers in the chain - and not just those facing redundancy as a result of the distribution hub - might like this idea to be extended to head office. Johnson works Monday to Wednesday, say, then another MD comes in. "Being full-time or part-time does not change your passion and enthusiasm for management....." etc etc.
The chain is in an awful position, perhaps even worse than some independents. It has huge overheads, which indies don't, and Amazon seems unstoppable. I met a senior publisher the other day who admitted to having two Amazon accounts, "one at the office, and one at home - it's just so easy".